Introduction
Ryan Halbert, LLC (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit ryanhalbert.com, create an account, purchase a product or service, participate in a workshop, join our email list, interact with our content, use our platform, or otherwise communicate with us.
By using our website, products, services, checkout pages, account areas, or any other services that link to this Privacy Policy, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy applies to ryanhalbert.com and any related pages, checkout pages, sales pages, product areas, workshops, email communications, affiliate/referral systems, and services that link to this Privacy Policy.
1. Information We Collect
We collect personal information in several ways, including information you provide directly, information collected automatically through technology, and information related to purchases, accounts, product access, marketing, and referrals.
Information You Provide to Us
We may collect information you voluntarily provide, including:
- Name
- Email address
- Phone number, if you provide it
- Billing address
- Account registration information
- Login-related information
- Customer support messages
- Form submissions
- Survey responses
- Comments, reviews, testimonials, screenshots, case studies, or other feedback
- Information you provide when purchasing, registering for, or accessing products, workshops, services, or other offers
- Any other information you choose to submit through our website, platform, checkout pages, forms, email, or other communications
Account and Product Access Information
If you create an account or access products through our platform, we may collect information related to your account and use of our products, including:
- Account profile information
- Login activity
- Purchase history
- Product access history
- Workshop registration or attendance information
- Course, training, or product progress
- Download or access activity
- Support requests
- Communication preferences
- Other information needed to operate your account and provide access to purchased products or services
Purchase and Payment Information
When you make a purchase, we collect information necessary to process your order, provide access to your purchase, issue receipts, manage customer support, maintain accounting records, prevent fraud, and comply with legal obligations.
We use third-party payment processors, including Stripe and any additional payment processors we may add in the future, to process payments. We do not store full credit card numbers on our website or platform. Payment information is submitted directly to the applicable payment processor and handled according to that processor’s privacy policy, terms, and security practices.
We may receive limited payment-related information from payment processors, such as your name, email address, billing details, transaction amount, purchase date, payment status, subscription status, refund status, chargeback status, and other information necessary to manage the transaction.
Information Collected Automatically
When you visit our website or use our platform, we and our service providers may automatically collect certain information, including:
- IP address
- Browser type
- Device type
- Operating system
- Referring URL
- Pages viewed
- Links clicked
- Time spent on pages
- Dates and times of visits
- General location information inferred from IP address
- Cookie identifiers
- Advertising identifiers
- Analytics and performance data
- Conversion and event tracking data
This information helps us operate the website, improve performance, understand user behavior, measure marketing effectiveness, protect against fraud, and improve our products and services.
2. How We Use Personal Information
We may use personal information for the following purposes:
- To operate, maintain, and improve our website, platform, products, workshops, and services
- To create, manage, and secure user accounts
- To process purchases, payments, refunds, disputes, and chargebacks
- To provide access to purchased products, workshops, trainings, downloads, and account areas
- To send order confirmations, receipts, product access instructions, login information, workshop reminders, account notices, security notices, and other transactional communications
- To send marketing emails, promotional messages, newsletters, launch announcements, product updates, and related business communications
- To respond to customer service requests, support messages, questions, and feedback
- To personalize user experience and improve our website, offers, content, and advertising
- To analyze traffic, user behavior, conversions, and marketing performance
- To run advertising, retargeting, remarketing, and conversion tracking
- To track affiliate and referral activity
- To attribute commissions and administer our affiliate/referral program
- To detect, prevent, and respond to fraud, abuse, security issues, payment disputes, and unauthorized access
- To enforce our terms, policies, agreements, and legal rights
- To comply with legal, tax, accounting, regulatory, and reporting obligations
- To evaluate or carry out a merger, sale, restructuring, acquisition, financing, or transfer of some or all of our business or assets
- For any other purpose disclosed at the time information is collected
We do not collect more personal information than we believe is reasonably necessary for the purposes described in this Privacy Policy.
3. Email Communications
We operate our own internal email platform and use Resend’s API and related infrastructure to send emails.
We may use your email address to send:
- Account notices
- Purchase confirmations
- Receipts
- Product access information
- Login or security messages
- Workshop reminders
- Customer support messages
- Affiliate-related notices
- Promotional emails
- Launch announcements
- Newsletters
- Educational content
- Other business communications related to our products, services, and offers
You can unsubscribe from promotional emails by clicking the unsubscribe link included in those emails.
Even if you unsubscribe from promotional emails, we may still send transactional, administrative, legal, or account-related messages, including purchase confirmations, account notices, product access information, security alerts, refund or billing communications, and legal notices.
We do not currently use SMS/text message marketing. If we add SMS communications in the future, we will update this Privacy Policy and provide any consent mechanisms required by law.
5. Affiliate and Referral Tracking
We operate an internal affiliate and referral tracking system.
If you click an affiliate or referral link, we may collect and process information such as:
- Referral source
- Affiliate identifier
- Referral link or tracking code
- Click timestamps
- Purchase activity
- Conversion data
- IP address
- Device and browser data
- Cookie identifiers
- Fraud prevention signals
We use this information to track referrals, attribute sales, calculate commissions, prevent fraud, resolve disputes, and administer our affiliate/referral program.
Affiliate tracking may use cookies or similar technologies.
6. Testimonials, Reviews, Screenshots, and User Submissions
We may collect testimonials, reviews, comments, screenshots, messages, case studies, results, feedback, and other user-submitted content.
If you submit or provide a testimonial, review, screenshot, comment, case study, result, or other feedback to us, we may use it for marketing, promotional, educational, or business purposes, subject to applicable law and any specific permissions or agreements we obtain from you.
This may include publishing or displaying your:
- Name
- Likeness
- Social media profile image
- Business name
- Testimonial text
- Review
- Screenshot
- Result
- Comment
- Case study
- Other information you provide or authorize us to use
We may edit testimonials or user submissions for length, formatting, grammar, clarity, or visual presentation, provided we do not materially change the meaning.
If you want us to remove or stop using a testimonial or submission connected to your personal information, contact us at ryan@ryanhalbert.com. We will review and respond to your request, subject to legal, contractual, recordkeeping, and practical limitations.
8. We Do Not Sell Personal Information for Money
We do not sell your personal information for money.
However, privacy laws in some jurisdictions define “sale,” “sharing,” or “targeted advertising” broadly. Our use of advertising, analytics, retargeting, and tracking technologies may be considered a sale, sharing, or targeted advertising activity under certain laws.
Where required by applicable law, you may have the right to opt out of certain sales, sharing, targeted advertising, or profiling.
To exercise applicable privacy rights, contact us at ryan@ryanhalbert.com.
9. Your Privacy Choices
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate personal information
- Request deletion of certain personal information
- Request a copy of your personal information
- Object to or restrict certain processing
- Opt out of certain targeted advertising or sharing
- Withdraw consent where processing is based on consent
- Unsubscribe from promotional emails
- Lodge a complaint with a privacy regulator, where applicable
To submit a privacy request, contact us at ryan@ryanhalbert.com.
We may need to verify your identity before fulfilling certain requests. We may also deny or limit requests where permitted by law, including where information is needed for security, fraud prevention, legal compliance, tax/accounting obligations, dispute resolution, product access records, or enforcement of our agreements.
10. State Privacy Rights
Certain U.S. state privacy laws may provide residents with additional rights regarding their personal information.
Depending on your state of residence and whether the applicable law applies to us, you may have rights to:
- Confirm whether we process your personal information
- Access personal information we maintain about you
- Correct inaccuracies
- Delete certain personal information
- Obtain a portable copy of certain personal information
- Opt out of targeted advertising
- Opt out of the sale or sharing of personal information
- Opt out of certain profiling activities
- Limit the use or disclosure of sensitive personal information, where applicable
- Appeal a decision we make regarding your privacy request, where applicable
To exercise applicable state privacy rights, contact us at ryan@ryanhalbert.com.
We will respond to privacy requests as required by applicable law.
11. California Privacy Notice
This section applies to California residents where California privacy law applies to us and to the personal information at issue.
California residents may have the right to:
- Know what categories of personal information we collect, use, disclose, sell, or share
- Access personal information we maintain about them
- Request deletion of certain personal information
- Request correction of inaccurate personal information
- Opt out of the sale or sharing of personal information
- Limit the use or disclosure of sensitive personal information, where applicable
- Not be discriminated against for exercising privacy rights
Categories of Personal Information We May Collect
In the past 12 months, we may have collected the following categories of personal information:
- Identifiers, such as name, email address, billing address, IP address, account identifiers, or similar information
- Commercial information, such as purchase history, transaction records, product access, refund status, and customer relationship information
- Internet or network activity information, such as browsing activity, device data, analytics data, page views, clicks, and interactions with our website or platform
- Geolocation information, such as general location inferred from IP address
- Audio, visual, or similar information, such as screenshots, testimonials, profile images, video submissions, or other content you provide
- Professional or business-related information, if you choose to provide it in forms, testimonials, surveys, applications, or communications
- Inferences, such as preferences, interests, behavior patterns, and marketing segments derived from your interactions with our website, emails, ads, or products
- Sensitive personal information, only if you voluntarily provide it or if it is necessary for limited purposes such as account security, payment processing, or legal compliance
We do not intentionally collect sensitive personal information for the purpose of inferring characteristics about you.
Sources of Personal Information
We may collect personal information from:
- You directly
- Your browser or device
- Cookies, pixels, and similar technologies
- Payment processors
- Analytics and advertising providers
- Affiliate/referral links
- Service providers
- Business partners, where applicable
Business or Commercial Purposes
We may use personal information for the purposes described in this Privacy Policy, including:
- Providing products and services
- Processing transactions
- Managing accounts
- Sending communications
- Marketing and advertising
- Analytics and improvement
- Affiliate/referral tracking
- Fraud prevention and security
- Legal compliance
- Business operations
Categories of Third Parties to Whom We Disclose Personal Information
We may disclose personal information to:
- Payment processors
- Email delivery providers
- Website and platform hosting providers
- Analytics providers
- Advertising platforms
- Affiliate/referral tracking systems
- Customer support providers
- Fraud prevention and security providers
- Professional advisors
- Legal or regulatory authorities where required
- Business transfer parties, if applicable
Sale or Sharing of Personal Information
We do not sell personal information for money.
However, our use of advertising and analytics technologies may be considered “sharing” personal information for cross-context behavioral advertising under California law.
Where required, California residents may opt out of sale or sharing by contacting us at ryan@ryanhalbert.com or by using any opt-out mechanism we make available.
Where required by law, we will also honor recognized opt-out preference signals, such as Global Privacy Control, in a manner required by applicable law.
12. International Visitors, EU and UK Rights
We are based in the United States. If you access our website, purchase from us, or use our services from outside the United States, you understand that your information may be collected, processed, transferred, stored, and used in the United States and other jurisdictions where our service providers operate.
If you are located in the European Economic Area, United Kingdom, or another jurisdiction with similar privacy laws, you may have additional rights regarding your personal information.
Our legal bases for processing personal information may include:
- Contractual necessity: to process purchases, provide account access, deliver products or services, and perform agreements with you
- Consent: where you consent to marketing emails, optional cookies, testimonials, or other specific processing
- Legitimate interests: to operate our business, improve our services, provide customer support, prevent fraud, secure our platform, conduct analytics, and market our products and services
- Legal obligations: to comply with tax, accounting, regulatory, payment, dispute, and legal requirements
Depending on applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate personal information
- Request deletion of personal information
- Restrict or object to certain processing
- Request data portability
- Withdraw consent where processing is based on consent
- Object to direct marketing
- Lodge a complaint with a supervisory authority
To exercise applicable rights, contact us at ryan@ryanhalbert.com.
We may need to verify your identity before responding to your request.
13. Children’s Privacy
Our website, products, services, and content are intended for adults and are not directed to children under the age of 13.
We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.
If you believe a child under 13 has provided personal information to us, contact us at ryan@ryanhalbert.com.
14. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention periods may vary depending on the type of information and the reason we collected it. For example:
- Account information may be retained while your account is active and for a reasonable period afterward
- Purchase and transaction records may be retained for tax, accounting, legal, fraud prevention, and dispute purposes
- Email marketing records may be retained until you unsubscribe or request deletion, subject to our need to maintain suppression records
- Customer support records may be retained as needed to provide support, resolve disputes, and improve our services
- Affiliate/referral records may be retained as needed to administer commissions, prevent fraud, and resolve disputes
- Analytics and advertising data may be retained according to our settings and the practices of the applicable providers
- Testimonials, reviews, screenshots, and user submissions may be retained and used unless removed or restricted in accordance with applicable law, permissions, or agreements
We may retain certain information after a deletion request where permitted by law, including for legal compliance, tax/accounting obligations, fraud prevention, dispute resolution, security, or enforcement of our agreements.
15. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no method of transmission over the internet, electronic storage, website operation, or payment processing is completely secure. We cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your account login information and for notifying us if you believe your account has been accessed without authorization.
16. Third-Party Links, Tools, and Embedded Content
Our website, emails, platform, or products may contain links to third-party websites, platforms, tools, videos, embedded content, payment pages, social media platforms, or other services we do not control.
Third-party websites and services have their own privacy policies, terms, and data practices. We are not responsible for the privacy practices, content, security, or actions of third parties.
If you click a third-party link, use a third-party tool, interact with embedded content, or complete a payment through a third-party processor, your information may be collected and processed by that third party according to its own policies.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we update the policy, we will revise the “Effective Date” at the top. Changes are effective when posted unless otherwise stated.
Your continued use of our website, platform, products, services, or communications after an updated Privacy Policy is posted means you acknowledge the updated policy.
18. Contact Us
If you have questions about this Privacy Policy or want to submit a privacy request, contact us at:
Ryan Halbert, LLC
Website: ryanhalbert.com
Email: ryan@ryanhalbert.com